Frequently Asked Questions about Smart PDF Converter

Q. How can I convert my PDF files to another file format?

Q. How do I convert my files to PDF?

Q. I have successfully converted my PDF to a DOC file but some objects are misplaced.

Q. It is really hard to edit converted Word files.

Q. When I try to open my converted HTML file, a window appears, saying: "To help protect your security, Internet Explorer has restricted this file from showing active content that could access your computer".

Q. What is the difference between the Trial version and the Full version?

Q. I don't have a credit card. How can I buy Smart PDF Converter?

Q. I can't find my question here!

Smart PDF Converter standard

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Q. How can I convert my PDF files to another file format?

A. Just select the file you want to convert, an output format and an output folder and then click the "Convert" button.

 

Q. How do I convert my files to PDF?

1. Open your file with an editor of your choice. For example open .DOC files with Word and .XLS files with Excel

2. Go to the File menu and click Print. It is not necessary to have a printer connected to your PC

3. Select Virtual PDF Printer from the list of printers and click the OK button

4. Your PDF file is ready!

Note: Conversion to PDF is available in the Pro version only

 

Q. I have successfully converted my PDF to a DOC file but some objects are misplaced.

A. Please click on "Advanced Options", go to the "DOC" tab and then select the "Exact" method.

 

Q. It is really hard to edit converted Word files.

A. After you set the output format to DOC, please click on "Advanced Options", click on the "DOC" tab and select the "Flowing" method.

 

Q. When I try to open my converted HTML file, a window appears, saying: "To help protect your security, Internet Explorer has restricted this file from showing active content that could access your computer".

A. The "All pages in one HTML page using buttons" method uses java script in order to create the buttons which you must click when going through all pages. This message will not appear if you upload the HTML document to the Internet; it only appears if you try to access the HTML on a local computer. In order for the page to get correctly displayed please click on the warning sign and then click on Allow blocked content.

 

Q. What is the difference between the Trial version and the Full version?

A. The Trial version will only convert the first 3 pages of your document.

 

Q. I don't have a credit card. How can I buy Smart PDF Converter?

A. We offer a number of other payment options, such as Paypal, check, etc. You can select one of them on the second step of the purchase process.

 

Q. I can't find my question here!

A. Please contact us at Support@SmartPDFConverter.com  with your queries. You could also fill in our feedback form, so we can quickly help you.

 

For more questions: Support@SmartPDFConverter.com